Frequently Asked Questions

Discovery Set
What makes PARFUUM different from other perfume brands?

PARFUUM blends South African inspiration with international-quality craftsmanship. Each scent is thoughtfully composed using both natural and safe synthetic ingredients to achieve balance, longevity, and sustainability.

Where are PARFUUM perfumes made?

All PARFUUM fragrances are proudly made in Cape Town, South Africa, using globally sourced materials and local expertise.

Are these male or female perfumes?

Our perfumes are designed to be inclusive and worn by anyone who connects with the scent. Wear the fragrances you love.

Do your perfumes contain natural ingredients?

Yes. Each fragrance includes a blend of natural and synthetic ingredients to ensure the best performance, consistency, and safety.

Why use synthetic ingredients at all?

Some natural ingredients can be unsustainable or allergenic. Using safe, high-quality synthetics helps us respect the planet while preserving the richness and complexity of scent.

Are PARFUUM products cruelty-free?

Yes, we do not test on animals.

How does PARFUUM approach sustainability?

We minimise waste through our modular box design and by using recyclable materials wherever possible. Sustainability is an ongoing journey, and we’re continuously finding new ways to improve.

How long do PARFUUM scents last?

Each scent behaves differently. Lighter citrus or floral notes naturally fade sooner, while richer notes like woods, amber, or vanilla stay with you longer. Skin type and application also play a role, but our perfumes are designed to last beautifully for several hours.

How should I store my perfume?

Keep your perfume in a cool, dry place away from direct sunlight to preserve its character and colour. In very hot climates, you can even store them in the fridge.

Can I layer PARFUUM fragrances?

Absolutely you can. Our perfumes are beautifully complex, and layering them is an effortless way to create a scent that feels distinctly your own.

Can I sample a fragrance before buying a full bottle?

Yes, we offer discovery sets so you can try our range in your own time before committing to a full sized bottle. We are currently working with stockists and will keep you updated.

What is your return policy?

Due to the nature of fragrance, we only accept returns of unopened products. Please contact us if you receive a damaged or incorrect item.

Do you ship internationally?

We currently only ship within South Africa.

Can I order a custom perfume or bottles for an event?

While we don’t create custom scents, we do offer bespoke packaging for special occasions. Mini sample vials are also available as refined favours for weddings or corporate events. Get in touch for more information.